Store Credit IncentiveUpdated 8 months ago
Exclusive Offer: Get 10% Extra Store Credit!
When you choose store credit over a refund, we'll give you an extra 10% on top—plus we'll cover your return shipping!
Here's how it works:
✓ Select store credit on the returns portal (within 14 days of delivery)
✓ Return your item
✓ Receive store credit via email = your purchase price + 10% bonus
✓ Enjoy FREE return shipping!
Example: £200 dress → £220 store credit (plus free returns!)
Need a refund instead? If you change your mind, you have 14 days from receiving your store credit to request a refund—as long as you haven't used it yet.
Important:
- If you switch to a refund, standard return shipping fees apply
- The 10% bonus stays with us (you'll get back what you paid, minus shipping)