Can I change my returns request?Updated 8 months ago

Yes, you can change your return request. To do this, your previous return request has to be rejected so you can log it again.

Firstly, contact [email protected] to cancel your previous request. 

Once they have done this, please head over to our returns page and enter your details again. 

Please log your return here: returns.ratandboa.com 

Please click on the part of the screen that says "Create" and then log your items again, you can then add/remove the correct items or change your refund method, or label options.