I've lost my invoice, what should I do?Updated 8 months ago

You can now access your invoice from your email address. Please log your return on our returns portal here : returns.ratandboa.com. Once your label has been approved by our returns team, you will receive an email with your label and invoice ready to be downloaded and printed off.

We would also kindly advise to include your name, order number and contact details within your return parcel. 

You can also contact our customer service team at [email protected] for a copy of the invoice.